FAQ's

Q1. Motability Scheme: am I eligible?

If you receive the Higher Rate Motability Component of the Personal Independence Payment (PIP), Disability Living Allowance (DLA), or the War Pensioners’ Mobility Supplement (WPMS) – then the answer is yes. You’ll need at least 12 months left on your allowance when you apply.

Q2. How much does it cost on my allowance?

That depends on the car you choose. For some, you would exchange all your weekly motability allowance* for your car. Others may mean a lesser, fixed amount per week.

Where the value of your allowance doesn’t cover the cost of the car, you can make an advance payment to cover the difference. This is paid to your Kia dealer at the start of your lease.

*currently £57.45 for the Higher Rate Motability Component of the PIP, DLA, or £64.15 for the WPMS.

Q3. Where do I start?

Visit your local Motability dealer and get test-driving! Once your heart is set on the perfect Kia car for you, your dealer will order it online – meaning no paperwork. Motability have 4,500 dealer partners in the UK, each with a trained Motability specialist.

Q4. Will I get my advance payment back?

This is a non-refundable deposit. It’s made as payment towards your chosen car, when the value of your allowance – over three years – doesn’t cover the whole cost of the vehicle.

Q5. Where can I pick up an application form?

Quite simply, there isn’t one. Once you’ve picked your ideal car, the order is placed direct with your dealer. So no paperwork, and no fuss.

Q6. What does my local Kia dealer need from me?

You don’t need to bring a thing if you’re just visiting to speak to a Motability specialist. Though it is worth calling ahead to make sure they’re available.

To order your car, you’ll need:

  • Driving licence for you and any other named drivers
  • Certificate of  entitlement
  • Proof of address, such as a recent utility bill

Your dealer will fill out the order for you online.

 Q7. How long will my new car take to arrive?

It can vary depending on the car you’ve ordered, and where it’s coming from. But your dealer should be able to give you an expected delivery time and will stay in touch through the whole process.

If you have a car on the Motability Scheme already, you’ll be able to collect your new car on or after the end date of your current agreement.

 Q8. Can I join the scheme if I am over 65?

Yes you can – as long as you joined either the PIP, DLA or WPMS before the age of 65. Please note however, you must have at least 12 months of your allowance remaining.

 

Q9. Can I add another driver?

Up to two named drivers are included as part of your lease; these can be yourself, friends, family or carers.

 


Find Shelly Motors

Address

Longmead Industrial Estate
Felstead Road
Epsom
Surrey
KT19 9QG

Phone

Sales:
020 3131 4769

Aftersales:
020 3131 4766

Approved Used Cars:
020 3733 8125

Opening Times

Sales

Mon - Fri

8:30 - 18:00

Sat

9:00 - 17:00

Sun

10:00 - 16:00

Location