Contact us

Your data may be used by Kia Motors (UK) Ltd (or their agents) for customer administration, marketing and research. Your data will be treated in accordance with current Data Protection legislation and will not be given or sold to a third party. From time to time, Kia Motors (UK) Ltd would like to inform you about offers, new products and services. Please tick below if you are happy for us or our agents to send you information about offers, new products and services by the following methods:

Stoneacre Lincoln is dedicated to providing excellent customer service.  We’d like to you to help us in our continued effort to improve customer satisfaction by telling us about you experience.

If you have a complaint about the level of service you’ve received, or any dissatisfaction with your vehicle, we want to hear from you.  Please contact us as soon as possible and we’ll do our best to try and help.

Should you feel we’ve been unable to give you a satisfactory solution, you can get in touch with our Kia Customer Contact Centre by:

Telephone                        0333 2022990

Write to                            Kia Customer Services, PO Box 200, Walsall, WS5 4QZ


Our opening hours              Monday to Friday: 8.30am – 9pm
Saturday: 9am - 1pm
Sunday: Closed

They will investigate your concerns and make sure they’re resolved as swiftly as possible.

We also subscribe to the Motor Codes Service and Repair Code of Practice. If we’re unable to resolve your complaint to your satisfaction, we recommend you contact Motor Codes Ltd a CTSI certified Alternative Dispute Resolution provider that we are prepared to engage with through the ADR process.  You may contact them by:

Telephone                        0207 3441651 / 0800 6920825

Write to                            Motor Codes Service and Repair Code of Practice, 71 Great Peter Street, London SW1P 2BN


Find Stoneacre Lincoln


Chershire Road


01522 848072

01522 848070

Approved Used Cars:

Opening Times


Mon - Fri

8:45 - 19:00


8:45 - 17:00


10:30 - 16:30


Mon - Fri

8:30 - 17:30


8:30 - 12:30

Dealer Showroom